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Leadership Style
1. Conservative
From the introduction, we know that the performance has begun to suffer
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under Jacks style of leadership. It is mainly due to the personality of
Jack. He is a quite conservative person who has a tendency to maintain a
state of affairs without great or sudden change. Also, his style of
leadership is task and production-oriented. Task-oriented leadership
tends to emphasize task effectiveness. So, from the case, we can see
that he would turn down the subordinates suggestion whenever new ideas
come. Jack seems to define role and tell people what, how, when and where
to do various tasks only. On the other hand, Jack isnt a
relationship-oriented leader as he doesnt emphasize the building of
relationships with employees. Accordingly, Jack cant maintain a good
relationship with his subordinates. In his mind, he thinks that there is
no equality status between the superior and the subordinates. He would
highly respect the superior order without questioning. Thus, we can see
that Jack is very loyal to Carfax Corporation and works hard to follow the
company policies and procedures and the orders of the managers above him.
Under such leader, the performance of the financial section has begun to
suffer. Due to his conservative personality, the tendency to face changes
is very low. When sudden changes occur and as the same time the upper
doesnt give guidelines immediately, Jack cant handle well under this
situation. Then the flexibility and imagination in facing different
situations tend to absolutely low. Because his task-oriented leadership,
he always neglects the new ideas and unresponsive to change.
Mostly important, Jack doesnt realize the importance of staff
motivation. Subordinates think that the budget in their section is
comparatively lower than other department. As a result, they feel they
are underpaid and overworked. Overwork implies that the shortage of
workforce. And underpaid mean that the workload is greater than the
payment for it. As Jack has such easygoing manner, considerable
dissatisfaction in the department is resulted and everyone thinks that
Jack is just a puppet for management.
. Team Work
Not only have the conservative personalities caused the financial section to
suffer, but also he has neglected the importance of team work. Team work
means that two or more people who interact with an influence each other
towards a common interest. Financial section is actually a team work.
However, from the case, we can see that Jack doesnt manage his
subordinates to be a team work. Instead, he looks them as labors. He
only orders his subordinates what to do and how to do without any
subordinates ideas. Then it just like a factory labor who is in the
assembly line does a task within the instruction and guidelines. On the
contrast, an effective team can facilitate cooperation and improve
employee morale. So, team work can increase job satisfaction. Also,
implementing work teams allows managers to redirect their energy toward
bigger issues such as long-term plans. Furthermore, if the manager can
move decision-making vertically down to teams, it allows the organization
greater flexibility for faster decisions. Because team members are closer
to those problems, they are more familiar with the situation and can
easily solve them. For this reason, team work performance is higher than
the same job achieved by the same individuals working alone. Due to
Jacks style of leadership, direct participation of subordinates in the
financial section is nearly absent. If the subordinates can have more
direct participation, they would be more understanding and supportive of
organizational decisions. As the direct participation is so low that the
subordinates feel that Jack never really pushes hard enough for a more
substantial slice of the budget.
As a result, the dissatisfactions among the subordinates occurred. Then
the turnover rate and absenteeism may be high under Jacks style of
leadership. Inefficient and inefficiency may be resulted. In this way,
the performance for financial section has begun to suffer under Jacks
Style of leadership.
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